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LabSupport

Laboratory · Industry · Production

Your application.
Our solution.

Technical solutions for laboratory, industry & production

LabSupport supports companies in the selection, delivery, commissioning and long-term support of technical systems.

From analytics and GMP to compressed air treatment, gas generation and ionisation: we combine the right technology with personal advice – and with service and maintenance directly on site at your premises.

Close-up of a chromatography system with capillaries and connections

Partners

Sales partner of SMC and LNI Swiss Gas

In addition, Authorized Service Provider for Agilent, service partner of Horiba, and European sales of ATC chillers and Hexid coolant. Trained by the manufacturers, with access to original spare parts and up-to-date know-how.

  • SMCSales partner
  • LNI Swiss GasSales partner
  • Agilent TechnologiesAuthorized Service Provider
  • HORIBAService partnership
  • ATC – Applied Thermal ControlChillers
  • HEXIDCoolant · sales across Europe

But the partnership we are proudest of is the one with our customers.

Focus · Gas generation

Gas generators: technical gases directly on site.

Nitrogen, hydrogen and synthetic air – generated where you need them. No cylinder changes, no tank supply. Selected across manufacturers, delivered, commissioned and maintained – directly on site at your premises.

Areas of expertise

What can we solve for you?

Six areas, one point of contact – from a single component to a fully supported complete system.

01 — On-site service

Service, maintenance & support on site

We come to you: on site throughout Austria, active across Europe.

We do not only support systems that were purchased through us.

Maintenance, repair, calibration, fault diagnosis and optimisation – including for systems from other manufacturers.

Analytics
HPLC, GC, GC-MS, ICP-MS, ICP-OES, AAS, photometers and other analytical instruments
Systems
N₂ and H₂ generators, synthetic air, refrigeration and adsorption dryers
Diagnosis
Fault analysis, malfunction diagnosis, inspection of existing systems
Optimisation
System optimisation, recommissioning
Spare parts
Spare parts supply, filter changes, wear parts

Free initial diagnosis for existing generators and systems.

Request service
02 — Analytics

Qualification & CSV

Qualification, validation and GMP consulting for analytical systems and laboratory environments.

Qualification
DQ · IQ · OQ · PQ according to USP <1058>
Validation
CSV according to GAMP 5 and 21 CFR Part 11
Consulting
Consulting on all aspects of GMP and qualification
HPLCGCGC-MSICP-MSICP-OESAAS
Qualification & CSV
03 — Gas generation

Gas Generators

Generate nitrogen, hydrogen and synthetic air directly on site – multi-brand.

N₂H₂synthetic air
Gas Generators
04 — Compressed air

Compressed Air Treatment

Filtering and drying compressed air – from a single component to a complete system.

FiltersRefrigeration dryersAdsorption dryersCondensate
Compressed Air Treatment
05 — Ionisation

Ionisation

Neutralising electrostatic charge in a targeted way – for reliable production and automation processes.

IonisersBarsNozzlesBlowers
Ionisation
06 — Cooling

Chillers & Coolant

Chillers for laboratory instruments – and coolant, with sales across Europe.

ChillersCoolantacross Europe
Cooling

Systems thinking

Technology that fits your application

Not every company needs the same solution.

What matters is your application, the technical conditions and the requirements for operation, quality and reliability.

That is why we look not just at a single product, but at the entire system.

We support you with

  1. 01Requirements analysis
  2. 02Selection
  3. 03Delivery
  4. 04Installation
  5. 05Commis­sioning
  6. 06Maintenance
  7. 07Optimisation

The result is a solution that fits your application technically and your needs economically.

Component or complete solution

You describe your application – we take care of the right solution.

The focus is not on the brand, but on your application. We work with various manufacturers and select according to your technical requirements.

Gas generationN₂ generator
Gas generationH₂ generator
Gas generationSynthetic air
FiltrationCompressed air filters
DryingRefrigeration dryers
DryingAdsorption dryers
CoolingChillers
Cooling · across EuropeCoolant
IonisationIonisers
Existing systemsOr support with an existing system.

Industries

Where our technology is in use

From the GMP laboratory to the wine cellar: the requirements differ, but the demand for reliability is the same.

01

Industry & Production

Compressed air treatment, gas generation and ionisation for production, manufacturing and automation processes.

02

Laboratory & Analytics

Technical gases and reliable systems for analytical instruments and laboratory applications.

03

Research & Development

Flexible technical solutions for research facilities, test benches and development environments.

04

Pharma & Medical Technology

Solutions for applications with high requirements for quality, process reliability and documentation.

05

Electronics & Semiconductors

Treated air, technical gases and ionisation for sensitive production areas.

06

Automotive

Technical solutions for manufacturing, testing and development.

07

Viticulture & Wineries

Nitrogen solutions for inerting, storage, transfer and protection against unwanted oxygen ingress.

08

Beverages & Food

Gas supply and treatment for production and packaging processes.

Why LabSupport?

Experience, technology and personal service

2012
Since 2012
Experience in technical service and qualification.
9
Specialists
Six service engineers and three qualification specialists.
>60
Years of experience
Combined service and qualification experience within the team.
9
Federal states
Directly on site throughout Austria – and active across Europe.
The LabSupport team
The LabSupport team
  • Personal points of contact

    No anonymous hotline. Direct contact with people who know your systems.

  • Multi-brand

    We look at your application and technical requirements – not just a single brand.

  • On site in Austria and Europe

    Directly at your premises in all nine federal states, with short travel distances and response times – and active across Europe.

Working together

From the first enquiry to long-term service

  1. Discuss your application

    You describe your system, your requirements or your problem to us.

  2. Select a solution

    We assess the technical conditions and recommend a suitable solution.

  3. Delivery & commissioning

    We deliver the components or system and support installation and commissioning.

  4. Service & maintenance

    On request, we take over ongoing technical support.

  5. Optimisation

    If requirements change or problems arise, we support you with diagnosis, repair and optimisation.

Contact

Looking for a technical solution?

Whether you need a new system, an existing installation is causing problems or you are looking for support with GMP and analytics: talk to us.

LabSupport combines technical solutions with personal service.

Map of Austria – LabSupport is on site in all nine federal states
On site throughout Austria · active across Europe
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